In search of excellence,
organizations must never cease to strive to have an improvement in assets and
processes – a secrete to remain competitive in the ever-changing environment. Owing
to avoid dealing with the recurring problem one must ensure that the real cause
of the fault is identified and rectified to prevent it from happening again in
foreseeable future rather than fixing only the symptoms of the problem.
With technological advancement,
assets/systems/equipment are getting more complex, and so does their problems –
and achieving world-class levels of success in the field of maintenance,
reliability, and asset management requires to have a strategic and tactical
plan for identifying the root cause of a problem or non-conformance of standard
operations and removing them altogether in order to prevent it arising again is
the crux of RCA – a vital problem-solving tool in the process of improving
equipment reliability and performance – Although corrective initially but once its
corrective measures are implemented it becomes the proactive process that helps
in predicting future problems and preventing it from happening again.
The process of Root Cause
Analysis is iterative and is considered a part of continuous improvement. RCA
mainly focuses on defining the problem, Data collection & evidence, Data
Analysis, and Recommendations for preventing the same problem to recur – thence
are the vital steps for the effective implementation of RCA.
RCM aka Reliability Centered
Maintenance is a proactive approach for identifying potential failures of the
asset and developing the operational, maintenance, and design strategies to
eliminate them or mitigate their consequences to the least level.
RCM and RCA both may have
different methodologies and tools to achieve continuous improvement in asset
management but despite their differences organizations should understand their
underlying intricate similarities – both processes are entwined and bonded by the
same founding principle of “cause and effect” – that together they can improve
system reliability to tenfold.
This basic-from-core “cause &
effect” approach makes them indispensable for each other – both strive to
explore the onset of the problem or the origin of failure – one proactively
identifies the problem by asking “how many ways this equipment could fail?” and
the other reactively address the root cause of the problem only to prevent it
from reoccurring.
As discussed earlier that both
RCA and RCM use different approaches for the investigation of failure modes owing
to achieving operational excellence in the plant, Such as FMEA, FMECA, 5 Whys, Fishbone,
logic tree, etc. Techniques of both processes focus on understanding the cause
of equipment failure and preventing failures in the future – and yet when we combine
RCA with FMEA or FMECA we get significant benefits out of coherent and
effective reliability efforts.
Failure Mode and Effect Analysis
is the one popular method used in Reliability Centered Maintenance aka RCM to identify
the modes of failure of an asset that could happen in its lifespan. It combines
proactive, predictive, and condition-based maintenance techniques to deeply
analyze the asset functions and their modes of failure, causes, and
consequences of each failure along with applying strategies to predict and prevent
these failures. On the other hand, RCA has its own investigating tools to
identify the primary cause of the problem and the selection of the appropriate
tool is crucial to evade misleading results.
Owing to seeking continuous
improvement in plant reliability it is imperative for the organizations to link
root cause analysis results in the process of FMEA – the outcomes that come
from the Root Cause Analysis should be incorporated into the FMEA document in
order to get the maximum effectiveness from both processes.
Out of many RCA tools, Cause and
Effect Analysis (Fishbone Diagram) is the one analytical tool that is used to
determine the most significant issue and provides a systematic way of looking at
problems, the causes, and their detrimental effects. It’s a kind of brainstorming
session where a team looks for those casual factors that may contribute to causing
a failure. The best part of the cause-and-effect diagram is that it tries to
include as many factors as it can and group them into main categories – Man, Machine,
Material, Method, Policies, Environment, Skills, etc. The result of the cause-and-effect
diagram is thorough and organized which can be further analyzed using the FMEA
methodology.
In a nutshell, RCM and RCA - when
working together can result in an effective and more comprehensive map of cause-and-effect
analysis that includes all the possible failures, causes, effects, and their
preventive actions against each failure - providing a simpler and more cohesive
approach to reliability.
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